Where Windows 8 gets it right:
Trying to delete a file and getting notification of what program has it open: This has been a long time coming. It is so nice to finally know why you can’t delete (or move) a file, so you can just close that program and move on with your day.
Multi-monitor taskbar: FINALLY. Something that power-users have been using 3rd party programs to provide for years is now built into the OS. The ability to customize how application buttons appear on the different taskbars (on all monitors, or only on the monitor where the application’s main window is) is also a nice touch.
Connected accounts & settings: This isn’t that big of a deal, but with people replacing computers more and more frequently, it’s a real nice touch to log into a new computer and have it automatically bring over your desktop settings, backgrounds, and other customizations. Although it’s not a totally perfect solution, it is very nice to have, and a welcome addition.
“Reset” Windows option: I know a lot of people think you need to reinstall Windows every so often as a matter of course, and while I disagree with this concept (I’ve talked about it before), I will admit there are cases where you need to “reset” everything back to factory defaults. Since each PC manufacturer tends to have their own way of doing this, having a way to do it in the OS itself is kind of a nice touch, and will certainly be handy for a lot of people.
Ribbon in Explorer: This is a welcome addition in my opinion, although I know some people hate the concept of the ribbon. Still, I think the ribbon is a useful UI tool (when done with care and thought), and in the case of Explorer, it works, and it works well.
Improved boot speed: This is always nice to see in any new version of Windows. It is especially noticeable with an SSD, although even computers with ordinary hard drives should see some improvement. It’s not much, but it’s still nice.
Lock screen: Again, this may just be a little thing, but for the longest time the Windows lock screen was just a boring “Press CTRL+ALT+DEL to unlock” window. Now though, not only is it a customizable screen (separate from your desktop background), but you can add other information on there, such as your unread email count, the weather, and other info – which can be handy!
Where Windows 8 gets it wrong:
The Missing Start Button: I think I’ve harped on this before, but it bears repeating – the Start button should not have been removed. I know that “technically” a corner is “easier” to hit with a mouse (or with a finger), but you could have still left the button there for the visual reminder and just to make it that much of a bigger target. Removing it was just plain silly.
Horizontal scrolling: I know many screens these days are widescreen, but it still feels terribly, terribly wrong for the screen to move side to side when you scroll up or down on your mouse or trackpad. (Not to mention that far too many things require this kind of scrolling.)
Hot Corners aren’t that hot: The idea is sound, but the execution is poor – especially if you have multiple monitors, where the corners are hard to hit on the border between screens.
Splitting search up between files/apps/settings: This is a change I just don’t quite understand – in the past two Windows versions, searching on the Start menu searched your files AND shortcuts on your Start menu AND some basic system settings. But now in Windows 8, you have to click to choose which are you want to search, and sometimes it’s not easy to know which one to use. Some system settings can be found under “apps,” for example. At the very least there should be an option to search “everything,” which can be set as the default should the user wish.
Windows 8 “Modern” (formerly Metro): I understand what Microsoft is trying to do here, I really do – but they need to re-think their UI guidelines for “Modern” apps. There seems to be too much of a focus on avoiding UI entirely and just displaying things as big as possible. This is OK for certain types of applications (e.g., a video playback app), but when your UI across an entire range of apps is “hidden,” it just invites confusion.
Too much inconsistency: This is perhaps my BIGGEST gripe with Windows 8 – there is simply a terrible lack of consistency across the OS. It is very much like using two separate operating systems, and it always seems to be a surprise which one you will end up in when you try to do something new.
If you noticed that most of the good things I’ve pointed out about Windows 8 are aesthetic or basic performance improvements, you’ve seen right to the point I’m trying to make here.
Windows 8 was a very ambitious project – one effectively forced on Microsoft with the rapid increase in popularity of tablet devices (or, one that Microsoft had been planning all along – but who knows). Nevertheless, there are just some things about Windows 8 that should not have been done, or that should have been fixed or changed before it was let out the door.
For the power user, it is not at all a “bad” operating system – but then again, power users are the ones most likely to be able to puzzle their way around the problems (or find workarounds or alternatives).
Ordinary users, on the other hand, are going to be frustrated. There just is no avoiding it. Windows 8 is going to drive a lot of ordinary people away from Windows – or at the very least, it will leave a very sour taste in their mouth.
I can only hope that Windows 9 improves upon the shortcomings of Windows 8, and that the lessons of this version of Windows (don’t mix UI conventions, keep conventions consistent, don’t hide too much of the UI, etc.) are well-learned and heeded by Microsoft and the Windows team.