It’s time and past time for you guys to stop “declining to say” when asked anything about the insane so-called “security” procedures or tools you’ve put into place.
I know most of your top brass are probably still in the mentality of the cold war, but trust me guys – it doesn’t matter whether you keep the design of your x-ray machines or body scanners or neutron detectors or whatever secret, or whether you put up huge billboards of their internal schematics in Afghanistan.
I’m not being facetious here either – it really doesn’t matter. If the security systems you have put in place are truly well-designed and well-thought-out, then they will work regardless of whether their internal workings is common knowledge or not.
And, since we are still (the last time I checked) a free country (as we like to proclaim ever more loudly, while at the same time we become less and less free), your default reply should ALWAYS be to be totally up-front about security and to provide any details that anyone asks about the internal workings of things.
If you were SERIOUS about security – real security, not just “pretend” security that only serves to “cover your ass” in case something bad happens – you’d welcome the feedback and massive talent pool that being in the public eye could give.
Just a thought, from a concerned citizen.