{"id":1082,"date":"2008-04-24T10:44:58","date_gmt":"2008-04-24T15:44:58","guid":{"rendered":"http:\/\/www.starkeith.net\/coredump\/?p=1082"},"modified":"2010-03-06T21:25:32","modified_gmt":"2010-03-07T01:25:32","slug":"so-far-so-good-mostly-with-mozy","status":"publish","type":"post","link":"https:\/\/www.starkeith.net\/coredump\/2008\/04\/24\/so-far-so-good-mostly-with-mozy\/","title":{"rendered":"So Far, So Good (Mostly) With Mozy"},"content":{"rendered":"

So I’ve been using Mozy <\/a>for a little over a month now, and so far I’m pretty pleased with it. It did take a while to do the initial backup, but that’s to be expected – I do have a lot of data to back up!<\/p>\n

I liked the fact that I could schedule Mozy to run at “reduced speed” during the work day when I’m using my computer – that was, in fact, a deal-buster. I need all <\/strong>of my bandwidth when I work!!<\/p>\n

That said, there was one minor annoyance with Mozy – although I didn’t realize it was Mozy at first.<\/p>\n

I had noticed that when I selected several files in Windows Explorer, and went to right-click them, Explorer would freeze up for up to 30 seconds. At first I just thought it was because the files I was currently selecting were on a remote server, but later I noticed the same thing was happening with local files as well.<\/p>\n

Well, I’m no stranger to troubleshooting strange things in Windows, so I broke out some tools – namely, Process Monitor<\/a> and Process Explorer<\/a>. With these two tools, I was able to see that… Explorer was taking a long time to process my request. Digging in a little bit deeper, I saw that it was a shell extension to Explorer that was consuming all the time. Tracking it down was a little tricky since I’d never done shell extensions, but eventually the trail lead to… Mozy.<\/p>\n

OK, so Mozy is slowing things down. I could understand why – whenever I opened the configuration screen for Mozy, it always took forever<\/em> to open. I don’t know why, but I can guess – it’s connecting to the on-line service and reading a whole bunch of stuff, both from the on-line service and from my computer (presumably refreshing the list of files to be backed up, which is quite extensive). Now, why it was doing this when I right-clicked I don’t know – after all, I don’t know how their shell extension is written – but at least I knew what was causing the problem. Now I just needed to figure out how to fix it.<\/p>\n

A quick web search didn’t turn up much, but there were a few hints about other people having the same problem, and a solution that was mentioned, but wasn’t explained.<\/p>\n

To save people the trouble of hunting for the answer, I’ll just come out and say it. I found the setting that needs to be turned off after digging around a bit – basically, you turn off the shell extension feature of Mozy. While this might be a turn-off for some, for me it’s not a big deal. I don’t need to restore files often enough that I’d need a shell extension for it.<\/p>\n

You can find the option by right-clicking your Mozy icon and choosing “Configure<\/strong>.” Then, click on the “Options<\/strong>” tab and check “Don’t show restore menu in Windows Explorer<\/strong>.” For good measure, I also checked “Don’t show MozyHome Remote Backup virtual drive in My Computer<\/strong>.”<\/p>\n

After making those two changes, the problem went away – my right-clicks on multiple files were as speedy as ever. And I don’t miss the functionality I turned off, so it’s all good for me!<\/p>\n

Hopefully this will help other people who’ve experienced the same symptoms. And perhaps Mozy will figure out why it slows down so much and fix the problem – though I’m going to go out on a limb here and guess that it might not be easy – or even possible, given the circumstances. But oh well.<\/p>\n

If you’re interested in my earlier post on Mozy, click here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

So I’ve been using Mozy for a little over a month now, and so far I’m pretty pleased with it. It did take a while to do the initial backup, but that’s to be expected – I do have a lot of data to back up! I liked the fact that I could schedule Mozy… Continue reading So Far, So Good (Mostly) With Mozy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"webmentions_disabled_pings":false,"webmentions_disabled":false,"_jetpack_memberships_contains_paid_content":false,"activitypub_content_warning":"","activitypub_content_visibility":"","activitypub_max_image_attachments":3,"activitypub_interaction_policy_quote":"anyone","activitypub_status":"","footnotes":"","jetpack_post_was_ever_published":false},"categories":[5],"tags":[138,222,100,124,97],"class_list":["post-1082","post","type-post","status-publish","format-standard","hentry","category-technology","tag-backup","tag-mozy","tag-opinion","tag-review","tag-software","entry"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pimUj-hs","jetpack-related-posts":[{"id":1059,"url":"https:\/\/www.starkeith.net\/coredump\/2008\/03\/10\/online-backup-with-mozy\/","url_meta":{"origin":1082,"position":0},"title":"Online Backup with Mozy","author":"Keith Survell","date":"March 10, 2008","format":false,"excerpt":"It's a classic tale - a computer person who knows better, knows he (or she) should have a backup, but doesn't. The results are often quite tragic. Until recently, I was one of those people. I knew I needed a backup system, but I just didn't get around to making\u2026","rel":"","context":"In "tech"","block_context":{"text":"tech","link":"https:\/\/www.starkeith.net\/coredump\/category\/technology\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1874,"url":"https:\/\/www.starkeith.net\/coredump\/2009\/03\/21\/computer-recovery-day\/","url_meta":{"origin":1082,"position":1},"title":"Computer Recovery Day","author":"Keith Survell","date":"March 21, 2009","format":false,"excerpt":"An agonizing tale of computer malfunction, data recovery, and pain.","rel":"","context":"In "My Life"","block_context":{"text":"My Life","link":"https:\/\/www.starkeith.net\/coredump\/category\/personal\/my-life\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1637,"url":"https:\/\/www.starkeith.net\/coredump\/2009\/01\/10\/making-em-like-they-used-to\/","url_meta":{"origin":1082,"position":2},"title":"Making ’em Like They Used To","author":"Keith Survell","date":"January 10, 2009","format":false,"excerpt":"Well, it's been a little over a week now, and the verdict on the router-reset issue is: Linksys Wins! Since switching to the Linksys, I've had zero router resets and my Internet connection has been rock-solid. My Mozy online backup has been able to run each night without interruption, and\u2026","rel":"","context":"In "tech"","block_context":{"text":"tech","link":"https:\/\/www.starkeith.net\/coredump\/category\/technology\/"},"img":{"alt_text":"internet","src":"https:\/\/i0.wp.com\/www.starkeith.net\/coredump\/wp-content\/uploads\/\/2009\/01\/internet.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1832,"url":"https:\/\/www.starkeith.net\/coredump\/2009\/02\/18\/to-delete-or-not-to-delete\/","url_meta":{"origin":1082,"position":3},"title":"To Delete, or Not to Delete","author":"Keith Survell","date":"February 18, 2009","format":false,"excerpt":"To delete or not to delete? That is the (programming) question I'm trying to answer.","rel":"","context":"In "My Opinion"","block_context":{"text":"My Opinion","link":"https:\/\/www.starkeith.net\/coredump\/category\/personal\/my-opinion\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1545,"url":"https:\/\/www.starkeith.net\/coredump\/2008\/12\/10\/they-still-dont-make-em-like-they-used-to\/","url_meta":{"origin":1082,"position":4},"title":"They Still Don’t Make ’em Like They Used To","author":"Keith Survell","date":"December 10, 2008","format":false,"excerpt":"Long-time readers will recall that slightly less than a year ago I finally replaced my venerable old Netgear RT314 router with a newer Netgear WGR614 v7 router. Ever since then, I've been battling with an intermittent problem - the worst kind to debug. At seemingly random intervals, the router would\u2026","rel":"","context":"In "Rants"","block_context":{"text":"Rants","link":"https:\/\/www.starkeith.net\/coredump\/category\/rants\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.starkeith.net\/coredump\/wp-content\/uploads\/\/2008\/12\/internet-connection-tools.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2549,"url":"https:\/\/www.starkeith.net\/coredump\/2009\/05\/08\/upgrading-from-vista-to-the-windows-7-release-candidate\/","url_meta":{"origin":1082,"position":5},"title":"Upgrading from Vista to the Windows 7 Release Candidate","author":"Keith Survell","date":"May 8, 2009","format":false,"excerpt":"My attempt at upgrading from Vista to Windows 7 RC ends in disappointment - I blame directory junctions for the problem. Guess I have to wait until I make the switch to 64-bit to get Windows 7 goodness on my computer!","rel":"","context":"In "My Opinion"","block_context":{"text":"My Opinion","link":"https:\/\/www.starkeith.net\/coredump\/category\/personal\/my-opinion\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/posts\/1082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/comments?post=1082"}],"version-history":[{"count":0,"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/posts\/1082\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/media?parent=1082"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/categories?post=1082"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.starkeith.net\/coredump\/wp-json\/wp\/v2\/tags?post=1082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}